I was checking on an order I purchased online (waiting for the delivery, needed ETA) and the tracking link lead me to this website. At first glance, it appears to be an overlay of graphics designed to help and point me around the website and become instantly aclomatted.
Does it?
After clicking GOT IT (upper right), I was presented with the home page of the tracking company.
At first glance this is awful. I have no idea whats going on. I entered my tracking # in the big blue center square, no results found. It looks like my shipment is coming from China and the vendor left no indication which carrier it would be. I entered my tracking number in every carrier block available. No results found. Guess I’m out my $20 purchase if it doesn’t show up.
After my user experience, I understand that this is a conglomeration of carriers, and the vendor wasn’t sure which carrier the product would be on so they just dumped me out at this type of warehouse. I’m guessing the site is a brokerage site of carriers.
I appreciate someone took the time to code the interaction with each API, but really? I have to enter my tracking # in on every single carrier “pop up” box?
Why can’t I enter the tracking # once, and you go check all the carriers for me?
