When logging into an account needed only once per year, I received this message. What does it mean? It doesn’t tell me what I did wrong. Is it me? Is it you? This type of …
Tag: usability
User Frustration Signals
By collecting, monitoring, and interpreting user data we can proactively see user frustration signals. Some of the signals are: Rage Clicks: repeated clicking on an element Error and Dead Clicks: clicks that go nowhere or …
Asking for Users
I’m writing an email to ask current clients to participate in a usability interview. Here are some resources to help word the asking:
Mailchimp Cookie Policy
Mailchimp ux guide has a “customize settings” button regarding the cookie policy. At first, it looks like an impressive usability tactic… but the more I look at it I think “Really? Do we really need …
The appearing / disappearing button
An update to WordPress has removed my ability to “view page” from the top utility menu. It was replaced by an appearing/disappearing button that displays “view page” only after you click “publish”. It’s a button …
Chicken Animation: How to Enhance the User Experience?
I’m having difficulty moving forward on creating an animated chicken on Mom’s website, so I forced myself to get out paper and pencil and allowed myself to explore. What did I want this damn thing …
Where to Find Users
Sandy’s list of where to find usability participants: current customers (ask client) employees (ask client) existing website Guerrilla user testing (coffee shop) https://www.respondent.io/ https://www.usertesting.com/, https://info.usertesting.com/free-trial_usertesting_usability-testing_registration.html https://www.prolific.ac/ https://www.userzoom.com/participant-sourcing/ https://www.testingtime.com/en/ https://www.optimalworkshop.com/recruit https://www.hotjar.com/usability-testing
I almost clicked it – Google Play
OH MY GOD Y’all I almost clicked it… #usability I opened Google play, and the green “Listen Now” button is in the ad. I *almost* clicked it, and now I’m appalled. Should the ad violate …
Hubzu Made Me Click
For the first time (ever) I visited the Hubzu website and without thinking about it, I habitually clicked the “alerts” notification icon in the upper right corner. Why did I do that? https://www.hubzu.com/ We’ve all …
Lawyer Website Usability Testing
Testing the lawyer signup process Our test Lawyer signed up for the site with the “think aloud” approach while I casually filmed him. Quantitative data this early in the process didn’t seem as important as the qualitative data, …